Sono101 Privacy Policy – Your Information, Protected

Sono101 is a trusted online betting platform in Bangladesh. We take the privacy of our members seriously. This Privacy Policy This explains what information sono101 collects about you, why it's collected, how it's used, and how it's kept secure.

By registering on or using sono101, you agree to this Privacy Policy. We recommend reading it carefully before creating an account.

We believe that when you share your information with sono101, protecting it is our responsibility. That's why we collect only what's necessary and use it solely to improve your experience.

Sono101 collects three types of information — what you provide directly, what is generated through your usage, and technical data.

Sono101 does not collect sensitive personal data such as religious beliefs, political views, or health information. Only data essential to the operation of the platform is collected.

Sono101 uses the data it collects for the purposes outlined below. Each purpose is directly tied to our services and designed with your convenience in mind.

• Account Creation & Verification: Your information is used to verify your identity and confirm your age at the time of registration.
• Payment processing: Financial information is required to process deposits and withdrawals securely.
• Customer Support: Your contact details are used to resolve any complaints or queries quickly.
• Security Assurance: Transaction data is analyzed to detect and prevent fraud, money laundering, and other illegal activities.
• Bonuses & Promotions: Your data is used to send you relevant offers and promotions based on your betting history.
• Legal Compliance: Data is retained to comply with applicable laws and regulatory requirements.
• Service Improvement: User behavior is analyzed to improve the quality and performance of the platform.

Sono101 does not share your personal data with third parties as a matter of policy. However, limited sharing may occur in the following circumstances:

• Payment providers: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, Rocket, or banks.
• Legal Requirements: sono101 is legally required to provide information when requested by Bangladeshi courts or government authorities.
• Fraud Prevention: Information may be shared with relevant authorities in connection with investigations into money laundering or suspicious activity.
• Business Changes: In the event of a change in sono101's ownership, data may be transferred to the new owner, subject to compliance with the existing Privacy Policy.

Your information will not be shared for any other reason beyond those stated above. sono101 does not sell your data to advertisers or data brokers.

Sono101 uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: These cookies are required to maintain login sessions and ensure site security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences, such as language and layout settings.
• Analytics Cookies: Used to understand which pages on the site are most visited. This information is completely anonymised.

You can disable cookies at any time through your browser settings. However, some features may become limited as a result.

Sono101 uses industry-standard security measures to keep your information safe. Every layer of our security infrastructure is built to protect your data.

• 256-bit SSL/TLS Encryption: All data transfers are protected with industry-leading encryption standards.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer can be enabled at login.
• Real-Time Monitoring: Systems are monitored 24/7. Any unusual activity is flagged and addressed immediately.
• Regular Penetration Testing: Third-party experts regularly audit our systems to identify and address vulnerabilities.
• Data Backup: All data is backed up regularly to prevent loss in the event of a technical issue.

Sono101 does not retain data beyond what is necessary. Specific retention periods apply to different types of data:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Retained for up to 5 years as required by law.
• KYC Documents: Retained for up to 3 years after account closure.
• Customer Support Contact: Retained for up to 1 year after the issue is resolved.
• Cookies Data: Session cookies are automatically deleted when the browser is closed.

Once the specified retention period expires, data is securely deleted or anonymized.

As a sono101 member, you have certain rights regarding your personal data. We respect those rights and are ready to assist with any request.

Sono101 is strictly for users aged 18 and above. We do not collect personal information from anyone under 18 under any circumstances.

If we discover that personal data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Sono101 may update this Privacy Policy as needed. You will be notified of any significant changes via your registered phone number or email.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised.

For any questions, complaints, or requests regarding this Privacy Policy, reach out to sono101. Our team is always here to help.

• Email: support@sono101.co
• Support Hours: 7 days a week, 9:00 AM – 11:00 PM
• Language: Support available in Bengali and English