Sono101 Terms and Conditions – Complete Guide

Welcome to the sono101 platform. These Terms and Conditions constitute a legally binding agreement between sono101 and all its members. By registering on or using the sono101 platform, you are fully agreeing to these Terms and Conditions.

We believe transparency is paramount. That's why every rule on sono101 is written in plain, clear language — so there's no room for misunderstanding. You should not start using the platform without reading these Terms & Conditions.

Sono101 reserves the right to update these Terms and Conditions at any time. Notice of changes will be sent to your registered email or posted on the platform. Continued use of the platform after such notice will be considered acceptance of the updated terms.

The following requirements must be met to open an account and use the sono101 platform:

• Age Restriction: You must be at least 18 years old to register. sono101 reserves the right to verify your age at any time.
• One Account Policy: Only one account is permitted per person, household, or IP address. Creating multiple accounts will result in all associated accounts being suspended.
• Accurate Information: You must provide accurate name, date of birth, phone number, and payment details. Providing false information may result in account closure at any time.
• Registering for Yourself: Accounts may not be created on behalf of or for the benefit of another person or third party.
• KYC Verification: Before processing a withdrawal, sono101 may require identity verification via national ID or other documents. This is mandatory.

Once registered on sono101, the security of your account is your responsibility. Keep your password strong and change it regularly. Never share your login credentials with anyone.

• Single use: An account may only be used by the registered account holder.
• Security Breach: If you notice any unauthorized login or suspicious activity, contact us immediately at support@sono101.co.
• Account Information Update: If your phone number or payment method changes, please update your profile immediately.
• Inactive Accounts: An account may be declared inactive after 12 months of no activity. You will need to contact us to reactivate it.
• Balance Transfer: Balances or bonuses cannot be transferred between accounts.

Sono101 supports Bangladesh's most popular mobile banking methods. All financial transactions are encrypted and secure.

• Withdrawal via Same Method: Withdrawals are generally processed via the same method used for the original deposit.
• Verification Required: KYC verification must be completed before any withdrawal. Withdrawal requests will not be processed without verification.
• Third-Party Payments Prohibited: Deposits from mobile banking or bank accounts registered in another person's name are not accepted.
• Currency: All transactions on sono101 are processed in Bangladeshi Taka (BDT).

Sono101's bonus offers create added opportunities for members. However, each bonus comes with specific terms that must be followed in good faith.

• Welcome Bonus: A welcome bonus is offered to new members on their first deposit. The specified turnover requirement must be met before the bonus can be withdrawn.
• Wagering Requirement: Typically, a wagering requirement of 5x–15x the bonus amount applies, which may vary by promotion.
• Single use: Each bonus offer can only be used once per member.
• Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Any attempt to manipulate the bonus system may result in account termination.
• Offer Changes: sono101 reserves the right to modify or cancel any promotional offer at any time.

Placing bets on sono101 requires following a set of basic rules. These rules apply equally to all members and are designed to ensure fair gaming.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless sono101 itself identifies an error.
• Odds Change: sono101 may change the odds for any event without prior notice. The odds displayed at the time a bet is placed are final.
• Match Cancellation: If a match or event is cancelled, the stake for the relevant bet will be refunded.
• Result Disputes: Betting outcomes are determined based on official results. sono101's decision is final in the event of any dispute.
• Maximum Payout: A maximum payout limit may apply to single bets or individual events, as specified in the relevant betting section.
• Technical Error: If a bet is placed at incorrect odds due to a technical error, sono101 reserves the right to void that bet.

Certain activities are strictly prohibited to protect the integrity of the sono101 platform. Violating these rules may result in permanent account closure and forfeiture of your balance.

• Fraud & Scams: Any form of fraudulent activity — including the use of false identities, hacking, or system manipulation — is strictly prohibited.
• Multiple Accounts: Operating multiple accounts under the same identity is not permitted.
• Bonus Abuse: Attempting to claim bonuses using multiple accounts or false information is strictly prohibited.
• Money Laundering: sono101 complies with all applicable anti-money laundering laws. Suspicious transactions will be reported.
• Automated Software: Using bots or automated software for betting or account management is prohibited.
• Match Fixing: Any involvement in match-fixing or gaining unfair advantages may result in legal action.

Sono101 takes the protection of your personal data seriously. Your information will never be sold or shared with third parties under any circumstances.

• Information provided at registration is used solely for account verification and payment processing.
• All connections are secured with SSL encryption.
• Sono101 conducts regular security audits to ensure the safety of all user data.
• To learn about our full privacy policy, Privacy Policy Page Read.

Sono101 believes betting is entertainment, not a necessity. We want all our members to enjoy the platform in a healthy and responsible way.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can take a break from the platform at any time — from 7 days up to a permanent self-exclusion.
• Cooling-Off Period: Use this option to take a break from betting for 24 to 72 hours.
• Support: If you notice signs of problem gambling, please reach out to our support team — we're here to help.

Sono101 reserves the right to suspend or close an account without prior notice under the following circumstances:

• For violating any part of these Terms & Conditions.
• Providing false or misleading information.
• Involvement in fraudulent or suspicious activity.
• Failure to pass age verification.
• For legal or regulatory requirements.

Members may request account closure at any time. Any remaining valid balance will be settled before the account is closed.

Sono101 reserves the right to modify these Terms and Conditions at any time. For significant changes, members will be notified via their registered email or the platform's notice board.

Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend reviewing the Terms and Conditions after each update.

If you have any questions or concerns about these Terms and Conditions, please reach out to the sono101 support team. We're always ready to help with accurate information.

• Email: support@sono101.co
• Support Hours: 7 days a week, 9:00 AM – 11:00 PM
• Language: Support available in Bengali and English